Shipping and Returns
Salwar.UK assures you the best of quality when it comes to our products. However, if you are not satisfied with your purchase for any reason; you may return the product unused, and in the same condition as you received it, in its original packaging within 30 days from the date on which these goods are delivered. We shall issue 90% refund of the cost of the product (10% shall be charged as Order Processing charges,maintenance charges and other misc charges.)
Please note that we are not accepting any returns for customized stitched clothing.
You need to notify us first before returning any product. You may do this through Email Us before returning any products. Returns made without notice SHALL NOT qualify for any kind of refund of payments.
Email : firstname.lastname@example.org
You may return the product to us at mentioned address on contact us page
Customer have to bear the shipping costs while returning the products Salwar.UK never pays the returning shipping cost in any case.
We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
At any point of time, the refunds will not exceed the actual value of the goods.
Returns would not be accepted for custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse.
In the case of partial orders, custom stitched products will not be liable for any kind of refunds OR replacements even if the products are at our godown.
Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same.
All international shipping can take min. 7-12 Working Days to Deliver. If Order Stuck in Custom then it can take more time, for delivery. We also share our Logistic Partner Details and Tracking ID with Customer, Customer also can conatct them in this type of case. ( in this type of case, refund applicable when courier complany release Issurance Value of Pracel )
In case of product return, we will issue a refund once we receive the product back at our office.
For any mutually agreed returning products the address where customer have to send products will be : 237, Silver Stone Arcade, Katargam, Surat, Gujarat, India - 395004.
For More Details please Mail us on : Support@Salwar.UK
Call/WhatsApp on : +91-9033187940